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Human Resources Officer

What does a human resources officer do?

A role in developing, advising on and implementing policies relating to the effective use of staff in an organisation. The overall goal is for a settled, motivated workforce with the right balance in terms of skill and experience, with training and development opportunities to enhance performance and achieve the company’s business aims.

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What skills does a human resources officer need?

  • Organisational skills
  • Commercial awareness
  • Numerical skills - a strong set of IT skills is needed if you’re required to manage or operate payroll and benefits systems
  • A thorough approach to work and strong attention to detail
  • Good interpersonal skills that enable you to form effective working relationships with people at all levels of an organisation
  • Knowledge of HR and employment law
  • Sensitivity and understanding
  • Integrity and approachability so that people feel they can discuss confidential issues with you
  • Administration skills
  • Customer service skills
  • Ability to interpret statistical data
  • The ability to form working relationships with people at all levels
  • Influencing and negotiation skills
  • Willingness to challenge organisational culture where necessary.

What are the responsibilities of a human resources officer?

Human resources officers add value to the company they support and deal with staff at all levels in organisations. 

They could:

  • Plan and put into place employee training and development activities
  • Help recruit new employees
  • Liaise with a range of people involved in policy areas such as staff performance and health and safety 
  • Undertake regular salary reviews
  • Give advice on pay negotiations, redundancy and employment law  
  • Maintain confidential employee information 
  • Keep up to date with equality, health and safety laws
  • Arrange employee support services like welfare and counselling
  • Give advice on sickness absence, performance and employment relations
  • Deal with grievances and implement disciplinary procedures
  • Develop HR planning strategies, which consider immediate and long-term staff requirements 

How to become a human resources officer?

There are many ways to become a human resources officer, from completing an undergraduate degree, to an apprenticeship. Sometimes people may work towards this role once they are already employed by a company. There are also specialist courses offered by professional bodies, which could aid career progression.

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How much does a human resources officer make?

Entry level human resources roles start from £18,000 to £23,000. HR officers can earn up to £35,000, whereas HR managers can make up to £55,000. Salaries for HR directors can reach £80,000.

Useful links

For more information on jobs and what to expect from this career, please visit some of the most widely used sites for careers support.


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