careers

Human Resources Officer

What does a Human Resources Officer do?

A role in developing, advising on and implementing policies relating to the effective use of staff in an organisation. The overall goal is for a settled, motivated workforce with the right balance in terms of skill and experience, with training and development opportunities to enhance performance and achieve the company’s business aims.

Recommended courses

MSc Leadership and Human Resource Management
MBA Leadership

What skills does a Human Resources Officer need?

  • Organisational skills
  • Commercial awareness
  • Numerical skills - a strong set of IT skills is needed if you’re required to manage or operate payroll and benefits systems
  • A thorough approach to work and strong attention to detail
  • Good interpersonal skills that enable you to form effective working relationships with people at all levels of an organisation
  • Knowledge of HR and employment law
  • Sensitivity and understanding
  • Integrity and approachability so that people feel they can discuss confidential issues with you
  • Administration skills
  • Customer service skills
  • Ability to interpret statistical data
  • The ability to form working relationships with people at all levels
  • Influencing and negotiation skills
  • Willingness to challenge organisational culture where necessary.

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