important information

Policies

Browse our policies and find information regarding former student records and how to access them.

A

Appeals and Complaints – Overarching Policy (B9)
Academic Appeals and Review Policy (B9.1)
Academic Freedom Policy (B3.2)
Access and Participation Plan 2020-21
Access and Participation Statement 2018-19
Access and Participation Plan 2019-20
Accessibility Statement
Anti-Corruption and Bribery Policy (B4.19)
Anti-Slavery Policy (B4.17)
Appeals and Reviews Process Chart (B9.1.5)
Assessment Feedback Policy (B6.5)
Assessment Policy (B6)
Assistance Dog Policy (B4.2.2)
Attendance Policy (B4.11)
Awards Framework (A2)

B

Breach Reporting Policy
Bullying and Harassment Policy (B4.14)

C

Canadian Higher Education Equivalency Statement - LLB Programmes (B6.9)
Cause for Concern Policy (B4.8.6)
Complaints – Student Guide (B9.2.3)
Complaints Process Chart (B9.2.5)
Concessions, Appeals, Review – Student Guide (B9.1.4)
Contact with Practice Policy (B3.5)
Cookies and privacy policy
Corporate Social Responsibility Statement (A5)
Counselling Service Policy (B4.4)
Course Cancellation Policy (B8.2)

D

Data Protection Individual Rights Policy
Data Protection Policy
Data Retention Policy (B4.12)
Data Retention Procedures (B4.12.1)
Data Subject Access Request
Disability Support Policy (B4.2)
Disciplinary Appeal Form (B9.3.1)
Disciplinary Process Chart (B9.3.3)
Disciplinary Student Guide (B9.3.5)

E

Employability Service Policy (B4.6)
Employability Service: Confidentiality Protocol (B4.6.4)
Employability Service: Equal Opportunities Protocol (B4.6.3)
Employability Service: External Opportunities (Placements) Protocol (B4.6.5)
Employability Service: Statement of Service (Recruiters) Protocol (B4.6.2)
Employability Service: Statement of Service (Students) Protocol (B4.6.1)
Enabling Student Development & Achievement Policy (B4)
English Language Policy (B2.4)
Environmental policy
Equality, Diversity and Inclusion Policy (B4.3)
Ethics Statement of Practice (B6.8)
Exemption Policy (B6.1.4)
Exemptions - GDL Application Form B6.1.4(a)
External Examiners Policy (B7)
External Formal Complaint Form (B9.2.7)
External Persons Complaints Policy (B9.4)
External Review of Complaint Form (B9.2.8)

F

Fee Appeals and Review Policy
Formal Complaint Form (B9.2.1)
Freedom of Speech and External Speakers Policy

I

Intermission Policy (B4.1.1)
Intermission Form
IT Acceptable Use Policy - Students

L

Learning and Teaching Policy (B3)
Learning and Teaching Strategy (B3a)
Library Code of Conduct (B4.5.2)
Library Collection Development Policy (B4.5.1)

M

Managing Higher Education With Others Policy (B10)
Marking and Moderation Policy (B6.2)

O

Obtaining Medical Evidence (B4.1.10)
Overarching Policy for Academic Appeals and Student Complaints (B9)

P

Partnerships Policy (B10)
Personal Safety Guidelines for Students (B4.1.3)
Personal Tutor Guide to Student Support (B4.16)
Prevent Duty Policy (B4.8.3)
Professoriate Policy (B3.4)
Programme Closure Policy (B8.3)
Programme and Campus Design, Development and Approval Policy
Programme Monitoring and Review Policy (B8)
Privacy Policy (B4.9)
Public Information Policy (C1)

R

Recognition of Prior Learning Policy (B6.1)
Recognition of Prior Learning Application Form (B6 1.3a)
Recruitment, Selection & Admissions Policy (B2)
Refund and Compensation Policy
Registration and Induction Protocol (B2.1)
Research Ethics Policy (B6.7)
Review of Complaint Form (B9.2.2)
Right to Study Policy (T2)

S

Safeguarding Policy (B4.8.1)
Scholarship Development Policy (B3.1)
Script Security Protocol (B6.4)
Setting and Maintaining Academic Standards Policy (A1)
Supplier Code of Conduct
Staff Development Policy (B3.3)
Stage One Appeal Form (B9.1.1)
Stage Two Review Form (B9.1.2)
Student Charter (A3)
Student Complaints Policy (B9.2)
Student Discipline Policy (B9.3)
Student Discipline Regulations (B9.3.4)
Student Engagement Policy (B5)
Student Engagement Protocols (B5.1)
Student Experience Strategy (B4.13)
Student Guidance Notes Intermission (B4.1.7)
Student Learning Support Policy (B4.1)
Student Pregnancy and Maternity Policy (B4.23)
Students under 18 years of age Policy (B4.8)
Student Voicing Concerns Policy (B4.15)
Student Transfer Policy (B2.3)
Support to Study Policy (B4.10)
Support to Study Procedures (B4.10.1)

T

Teaching Observation Policy (B3.6)
Technology Enhanced Learning and Teaching Policy (B3.7)
Terms and conditions of website use and Privacy Policy
Tier 4 Students Policy (T1)
Trans Student Policy (B4.22)

W

Website Disclaimer
Widening Participation and Diversity Strategy (B4.18)
Work-Based Learning Policy (B10.2)

To find out more information about the following, click the link below.

Website terms and conditions, cookies and privacy policy, gender pay gap reports, modern slavery statement, student Protection Plan, supplier code of conduct.

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Former student records

Academic Registry
14 Store Street
London
WC1E 7DE

Fax: +44 (0)207 637 0264 (marked Academic Registry)
E-mail: former-records@law.ac.uk

Information for former students
The Registry will, where possible, provide the following documents, for a fee for a range of courses:

  • Confirmation of Attendance
  • Official Confirmation of Results
  • Transcripts of results (for courses commencing after 2002)
  • Syllabus information
  • Certificates (for courses commencing after 2007)

For further details on these documents and how to obtain them, please see the related information below.

Many documents can be provided in hard-copy or electronically by e-mail. Please provide details on the order form(s) under "Address to which the document should be sent".

All of the application forms to request the relevant documents can be completed electronically and e-mailed to us using the address above, or can be printed off, completed manually and submitted by post.

The majority of requests for academic references are dealt with by Student Services in the Centre of study, although some may be referred to the Registry for action. Please see the details under related links below.

Please be aware that all orders for documentation are processed in the order in which they are received. We currently work a two-week turn around period, which commences from receipt of a completed form.

Can I get confirmation of attendance on the course I studied?
The Registry can provide individual letters confirming attendance on a course for the following courses:

  • Bar Professional Training Course (this includes Bar Vocational Course)
  • Graduate Diploma in Law (this includes Postgraduate Diploma in Law and Common Professional Examination)
  • Legal Practice Course (this includes Postgraduate Diploma in Legal Practice and Law Society Finals)
  • Master of Laws
  • Undergraduate or Postgraduate Bachelor of Laws
  • Professional Development Courses (where the information is held).

These letters will confirm the course and centre the student attended together with the mode of study. They will also contain the dates for that course. These letters will not contain the overall result awarded.

The fee for a Confirmation of Attendance Letter is £15 (for each course)

To request confirmation of your attendance, please use the Confirmation of Attendance order form and return it to us via the contact details set out on the form.

Please be aware that all orders for documentation are processed in the order in which they are received. We currently work a two-week turn around period, which commences from receipt of a completed form.

Can Registry provide me with a full transcript of a past result?
Please be aware that all orders for documentation are processed in the order in which they are received. We currently work a two-week turn around period, which commences from receipt of a completed order form.

Official Confirmation of Results
The Registry can provide official Confirmation of Results for the following courses:

  • Bar Professional Training Course (this includes Bar Vocational Course
  • Graduate Diploma in Law (this includes Postgraduate Diploma in Law and Common Professional Examination)
  • Legal Practice Course (this includes Postgraduate Diploma in Laws and Common Professional Examination)
  • Master of Laws
  • Undergraduate or Postgraduate Bachelor of Laws
  • Professional Development Courses (where the information is held).

These documents confirm the course, campus, mode of study and the academic year that the student studied.  They also provide the date of the final award on the course and the award achieved. A list of subjects examined on that course is also included in the document.

The fee for official Confirmation of Results is £25 (for each course)

To request your official confirmation of results, please use the Confirmation of Results order form and return it to us via the contact details set out on the form.

Transcripts of Results
Due to changes to courses and recording systems and software, The University can only undertake to produce a copy of your transcript if you studied on one of the following courses commencing in 2002 or later. Students who studied prior to that time can be provided with an official Confirmation of Result but The University may not be able to provide individual module results.

  • Bar Professional Training Course (this includes Bar Vocational Course)
  • Graduate Diploma in Law (this includes Postgraduate Diploma in Law)
  • Legal Practice Course (this includes Postgraduate Diploma in Legal Practice)
  • Undergraduate Bachelor of Laws
  • Master of Laws

These transcripts give details of the marks awarded for each subject and each attempt at that subject, concession information and the overall result.

The fee for a Transcript is £35 (for each course). This will provide a printed or scanned copy of the transcript students can download from Elite for free, but with an official University stamp and signature, and a covering letter explaining the nature of the course and the grade boundaries.

To request a Transcript of Results, please use the Transcript order form and return it to us via the contact details set out on the form.

Please note that if you request a Transcript of Results and you studied on a course earlier than 2002, it will only be possible to provide you with the Official Confirmation of Results.

Can Registry provide syllabus information in respect of a past course?
The Registry can only provide full Syllabus information for courses for recent years. However, much of this information remains relevant to the courses provided in previous years and some specific information is available for order courses.

The Syllabus information can be provided for the following courses and this provides an outline of the subjects covered on the course:

  • Bar Professional Training Course (starting in 2010 or later)
  • Graduate Diploma in Law (starting in 2002 or later)
  • Common Professional Examination (starting in 1997 or later)
  • Legal Practice Course (starting in 1993 or later)
  • Master of Laws

The fee for Syllabus information is £25 (for each course)

To request syllabus information, please use the Syllabus Information order form and return it to us via the contact details set out on the form.

Please be aware that all orders for documentation are processed in the order in which they are received. We currently work a two-week turn around period, which commences from receipt of a completed order form.

How can I get a duplicate / replacement certificate?
All students are provided with their certificates following successful completion of their course. The University certificates contain a security number and we will only provide one original certificate for each student for each course they complete.

The University can only provide a replacement or duplicate certificate in certain circumstances and only for courses starting in 2007 or later.

Please be aware that all orders for documentation are processed in the order in which they are received. We currently work a two-week turn around period, which commences from receipt of a completed order form.

Replacement of an inaccurate Certificate

If The University made an error in the production of your original certificate (eg error in your full name), The University will be happy to reproduce the certificate, but this can only be done where the student returns the inaccurate original. However, this service is only offered to students who studied in 2007 or later.

There is NO fee for a replacement certificate where The University has made an error on the original

To request a replacement Certificate, please use the Replacement Certificate order form and return it to us via the contact details set out on the form, with the payment where required.

Replacement of a damaged Certificate

If your certificate is damaged, The University will provide a replacement, but this can only be done where the student returns the damaged original. However, this service is only offered to students who studied in 2007 or later.

The fee for a replacement certificate due to damage is £30

To request a replacement Certificate, please use the Replacement Certificate order form and return it to us via the contact details set out on the form, with the payment where required.

Duplicate Certificate

If you did not receive your certificate, The University may be able to provide you with a "certified copy". However, this service is only offered to students who studied in 2007 or later.

If you request a Duplicate Certificate within a year of graduating, the fee for production of a certified copy certificate is £5.

To request a Duplicate Certificate within a year of graduation, please use the Duplicate Certificate order form and return it to us via the contact details set out on the form.

If you request a Duplicate Certificate more than a year after graduating, the fee for production of a certified copy certificate is £30.
To request a Duplicate Certificate more than a year after graduation, please use the Replacement Certificate order form and return it to us via the contact details set out on the form.

Lost Certificate
If you have received your certificate but it has since been lost or destroyed in some way, The University will provide a 'certified copy' replacement. However, this service is only offered for students who studied in 2007 or later.

The fee for a replacement certificate due to loss is £30.

To request a replacement Certificate, please use the Replacement Certificate order form and return it to us via the contact details set out on the form, with the payment where required.

Unclaimed Certificates for Degree Programmes

Not every student is able to attend the Graduation ceremony where the degree certificates are presented and current addresses are not always available. Therefore for security reasons unclaimed certificates are kept on file.

If you did not attend the Graduation ceremony or have not requested your certificate following this ceremony, you may do so now by confirming your current address.

There is NO fee for forwarding your original degree certificate.

To arrange for delivery of your Degree Certificate, please use the Degree Certificate order form.

Please be aware that all orders for documentation are processed in the order in which they are received. We currently work a two-week turn around period, which commences from receipt of a completed order form.

How can I get an academic reference?
Students requiring academic references should initially contact the Student Services department at the Centre where they studied. If the Centre is unable to locate details on the student, they will contact the Academic Registry for further information.

Any students who require a reference and studied at The University prior to 2000 should email former-records@law.ac.uk with full details of when they studied on the course and, where possible, the names of personal or subject tutors. If we are unable to locate staff available to provide a reference, we will inform you of this and provide you with options of other documentation that you might find useful.

Please be aware that all orders for documentation are processed in the order in which they are received. We currently work a two-week turn around period, which commences from receipt of a completed order form.

We undertake to contact you if we have any queries with your order, otherwise, please be patient as the staff involved do not work full time so there will not always be someone available to answer your enquiry.

When things go wrong

Should you wish to submit a complaint about any aspect of your experience as a student with the University of Law, please refer to the Student Complaints Policy:

Download Student Complaints Policy

As per the policy, the best approach is to attempt to resolve the complaint informally first. However, if you feel you have exhausted the informal stage, you may submit a formal complaint by completing the Formal Complaint Form:

Download Formal Complaint Form

If you have received a formal complaint outcome and remain dissatisfied, you can submit a Request for Review of your complaint:

Download Request for Review Form

For further guidance on the complaints process, please see the Complaints Student Guide:

Download Complaints Student Guide

If you are not a student with the University, but would like to submit a complaint, please see the External Persons Complaints Policy and Form:

Download External Persons Complaints Policy

Download External Persons Complaints Form

You can also contact the University Complaints Officer at complaints@law.ac.uk