about

Legal advice for the public

Our aim is to help those members of the community who, due to financial hardship, would not otherwise be able to access such advice. Therefore, our pro bono service provides free legal advice to members of the public across a range of legal issues.

Our students play a crucial role in providing the service by interviewing clients, undertaking research and providing advice. They are supervised by experienced and qualified lawyers at all times and this service is part of their training to become the lawyers of the future.

Please see our Pro Bono Privacy Notice for information on how we use your personal information.

Here are some of the legal services we offer near you:

Legal Advice Centre

Do you need legal advice for a non-urgent legal problem?

If so, our students may be able to help.

From September to May each year our students offer free initial advice on employment, family and consumer matters. All advice is given in writing, usually following an interview, under the supervision of a qualified lawyer. Interviews are by prior appointment only.

Contact: If you’re based in the West Midlands, email us at probono-birmingham@law.ac.uk with a summary of your matter.

Birmingham Employment Rights Advice Line (BERAL)

Are you an employee? Do you have an employment law query?

The Birmingham Employment Rights Advice Line may be able to help you.

This service offers free preliminary advice to employees on employment law issues. Advice is given by fully qualified specialist employment law solicitors who work on a voluntary basis.

Opening times: All advice is given by phone during weekly clinics on Wednesday evenings between 6pm and 8pm throughout the year.

Contact the BERAL service: please phone 01483 216055 and leave a message.

Litigants in Person (LiP) Service

This free initiative is designed to help those who are facing the possibility of attending, or are attending, proceedings in the small claims or family courts.

Who is the service for? People involved in a legal dispute, those who work with individuals involved in disputes and those who simply want to learning more about the court process.

The information sessions are designed to assist the public in understanding the legal system by explaining technical terms, describing the court process and offering assistance in how to prepare for a hearing.

Opening times: The scheme consists of an information session and a tour of the court between 1pm-2pm every Friday.

Family Law Email Advice Line (FEAL)

If you’re looking for advice regarding divorces and finance, separation and issues concerning children, you may wish to contact our Family Law Email Advice Line.

Contact: freelegaladvicebristol@law.ac.uk

Please note: We are only able to give advice on a one-off basis, as we don’t have the facility to take on the day-to-day management of your case.

We currently only offer advice on issues relating to family law. If you have a different type of legal problem but can’t afford a solicitor, the following services may be useful to you:

Bristol Law Centre ➔

St Paul’s Advice Centre ➔

Bristol Citizens Advice ➔

Legal Advice Centre

Do you need legal advice for a non-urgent legal problem?

If so, our students may be able to help.

From October to May each year our students offer free initial advice on a variety of legal matters. All advice is given in writing, usually following a telephone interview, under the supervision of a qualified lawyer. Interviews are by prior appointment only.

Contact: 01482 216848

Family Email Advice Line (FEAL)

Are you looking for advice on matters regarding family law?

Our Family Email Advice Line is a free service offering independent, written legal advice on all family issues.

The service is run by our students at our Chester campus, supervised by a practising solicitor or a supervising solicitor, and all advice is given in writing.

Contact: feal-chester@law.ac.uk

Chester Employment Rights Advice Line (CHERAL)

Are you an employee? Do you have an employment law query?

If so, the Chester Employment Rights Advice Line may be able to help you.

This service offers free preliminary advice to employees and workers on employment law issues. Advice is given by fully qualified specialist employment law solicitors who work on a voluntary basis.

Opening times: All advice is given by phone at a time convenient to you.

Contact: Phone 01483 216848

Legal Advice Clinic

Do you need legal advice for a non-urgent legal problem?

If so, our students may be able to help.

From September to May each year our students offer free initial advice on a variety of legal matters. All advice is given in writing, usually following a telephone interview, under the supervision of a qualified lawyer. Interviews are by prior appointment only.

Who is the service for? Our service is suitable for those who in the Guildford area as it is necessary to travel to attend an appointment at our Legal Advice Clinic on our Guildford campus.

Please note: We are not able to provide advice on any matter relating to debt management, crime, immigration, professional negligence, Court of Protection or the drafting of wills.

Contact: 01483 216865

Guildford Employment Rights Advice Line Direct (GERALD)

Are you an employee? Do you have an employment law query?

If so, the Guildford Employment Rights Advice Line may be able to help you.

This service offers free preliminary advice to employees on employment law issues. Advice is given by fully qualified specialist employment law solicitors who work on a voluntary basis.

Opening times: All advice is given by phone during weekly clinics on Wednesday evenings from October to mid-May.

Contact: 01483 216141

Family Law Advice Guildford (FLAG)

This service offers free initial family law advice by telephone on family law issues. Free half hour oral advice is given by qualified specialist family law solicitors who work on a voluntary basis.

Opening times: All advice is given by phone during weekly clinics on Wednesday evenings from October to mid-May.

Contact: 01483 218991

Brighton Leasehold Advice Clinic (BLAC)

If you are a landlord or tenant under a long lease in the Brighton, Lewes or Seaford area and you’re having problems such as excessive service charges or managing agents who don’t do their job – we may be able to help.

Advice is given by volunteer specialist property lawyers. You can get advice by attending the clinic on an appointment only basis and is subject to you providing copies of all relevant paperwork in advance.

Opening times: Clinics run in Brighton from October to the end of April.

Contact: 01483 216865

Initially, one of our students will take specific details regarding your enquiry via telephone. Your matter will then be assessed by a supervising solicitor and, if it is deemed suitable, it will then be allocated to one of our clinics.

Legal Advice Clinic

Our legal advice clinic provides advice on employment law matters.

A further telephone interview will then be arranged with a supervising solicitor and a group of our students. They will then provide preliminary advice in writing under the strict supervision of a solicitor.

Telephone Advice Clinic

Our telephone advice clinic provides legal advice on employment and family matters.

A telephone appointment will be arranged, following your initial phone interview, with a volunteer lawyer who can give you advice. This lawyer will be joined by a group of our students.

Please note: Unfortunately outside of term time voice or email messages will not be checked.

Contact: Please provide a brief summary of your legal problem and your contact number.

Phone: 01483 216528

Email: ssadvice.centre@law.ac.uk

As emails and telephone messages are monitored by student volunteers, there may be a delay in us responding to your query.

East Manchester Legal Advice Clinic

If you have a non-urgent legal problem which you would like written legal advice from a specialist solicitor – we may be able to help you.

Our clinic provides free assistance on consumer, employment, family and housing legal issues.

Our students will interview you and then research and draft a letter of advice, including practical next steps under the supervision of qualified legal staff. Please note that no advice is given at the interview stage.

Opening times: Interviews take place with our student volunteers at the new Roundhouse on Ashton Old Road in Openshaw on Wednesday evenings.

Contact: To be considered for an appointment, please phone 01483 216924 and leave a message with your details and a brief summary of your query.

Legal Advice Clinic

If you have a non-urgent legal problem which you would like free written legal advice from a specialist solicitor – we may be able to help you.

Our clinic provides free assistance on employment, family and housing legal issues. We offer free 30 minute face-to-face appointments with a qualified solicitor. Our students then write a letter of advice, which is checked by a specialist solicitor and our in-house supervising solicitor before being sent out within three weeks on the appointment.

Our students will interview you and then research and draft a letter of advice, including practical next steps under the supervision of qualified legal staff. Please note that no advice is given at the interview stage.

Opening times: Interviews take place with our student volunteers at the new Roundhouse on Ashton Old Road in Openshaw on Wednesday evenings.

Contact: Phone 01483 216115 or email lac-leeds@law.ac.uk.

Please leave a message with your details and a brief summary of your query.

For individuals

Liverpool Legal Advice Clinic

If you have a non-urgent legal problem and would like free written legal advice, approved by a solicitor, we may be able to help you. Our students provide written legal advice after your appointment, under the supervision of qualified staff.

Opening times: We offer free initial legal advice during term time.

Contact: Phone 01483405510 or email lp-lac@law.ac.uk.

For community groups, charities or organisations that offer support to individuals

We may be able to support the service you provide by helping you assist the public, your service users or even assisting with your staff or volunteers.

  • If you regularly encounter people with legal problems, we could operate a regular drop in legal advice clinic for your service users.
  • If your staff are repeatedly faced with the same questions regarding the law, they may benefit from some free legal education. Our students offer public legal education sessions where they deliver a session on a particular topic or subject area to meet your needs, under the supervision of a solicitor. Example topics include consumer rights, landlord or tenant issues and parental responsibility.
  • We can advertise your volunteering roles to our students and help with the matching and introduction process. You get willing and able volunteers who can commit to a fixed period of involvement and our students get invaluable experience.

Contact: probono-liverpool@law.ac.uk

Useful links

The following websites provide information about legal issues, including pro bono organisations and advice. We take no responsibility for the content of external websites.

AdviceNow – Provides accurate, practical information on rights and the law in England and Wales.

Advisory Conciliation and Arbitration Service – Provides free and impartial information and advice to employers and employees on employment law.

Citizens Advice – Provides free, confidential information and advice to assist people with money, legal or consumer problems.

Equality and Human Rights Commission – The non-departmental public body responsible for the promotion and enforcement of equality and non-discrimination laws in England, Scotland and Wales.

CompactLaw – Provides some free legal information and services online.

Legal Aid Agency – Provides civil and criminal legal aid and advice in England and Wales.

UK Government

Child Maintenance

You Be The Judge - Interactive tool to help you understand sentencing.

Court Service for England and Wales

Criminal Injuries Compensation Authority

Employment Tribunals - Government Department responsible for hearing claims from people who think an employer or potential employer has treated them unlawfully.

HM Revenue and Customs

 

Health and Safety Executive - Shapes and reviews health and safety regulations, produces research and enforces the health and safety law.

Department for Work and Pensions

Ministry of Justice

Chartered Trading Standards Institute - Supports and represents trading standards professionals in the UK and abroad.

Government and Equality - Government guidance and regulations information as well as research and statistics on equality.

The Law Society – Independent professional body for solicitors in England and Wales.

Local Government and Social Care Ombudsmen – Free service which investigates complaints regarding councils, adult social care providers and some other organisations providing local public services.

The Law Centres Network – Law centres specialising in social welfare law that work within their communities to defend the legal rights of local people.

Legal Ombudsmen – This organisation looks at complaints about legal service providers.

Pensions Ombudsmen – This organisation looks at complaints about pension service providers.

The Financial Conduct Authority – Protects customers, enhances market integrity and promotes competition.

Prudential Regulation Authority – Regulation and supervision of financial services firms.