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Training and Development Officer

What does a Training and Development Officer do?

The oversight of the learning and professional development of an organisation’s workforce. It’s the identification of training needs and resourcing practical solutions to equip staff with the knowledge, practical skills and motivation to carry out their work activities effectively.

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What skills does a training and development officer need?

  • The ability to design courses and knowledge of teaching
  • Interpersonal skills and the ability to work with and motivate people at all levels of an organisation
  • Clear communication skills that allow you to inform others
  • A natural ability to form good relationships with people
  • Excellent verbal communications skills and the ability to present to large groups
  • Problem solving and negotiation skills
  • A flexible approach to work
  • Being approachable
  • Customer service skills
  • The ability to work well with others
  • Flexible and open to a change of plans
  • The ability to offer new ideas and ways of working
  • A collaborative approach to learning, both face-to-face and remotely
  • Good time management skills
  • Patience with those who are learning from you
  • Sensitivity and understanding for others
  • Effective organisational and planning skills, as well as the ability to multitask in order to effectively manage training schedules and meet deadlines
  • An enthusiastic personality and a proactive approach to work
  • A drive for continual learning and development and the commitment to improving your own knowledge and skills
  • The ability to remain calm in stressful situations.

How do I become a training and development officer?

There are different routes you can take to become a training and development officer:

  • A university degree
  • An apprenticeship
  • Employment progression
  • Applying directly

University degree

Well-known, established companies prefer candidates with university degrees in subjects like business, communications, human resources management and psychology.

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An apprenticeship

You can apply for an advanced apprenticeship to become a learning and development practitioner. You will need: 5 GCSEs at grades 9 to 4 (A* to C), including English and Maths, in order to apply for an advanced apprenticeship.

Employment progression

To become a training and development officer you can start as an assistant in recruitment, human resources or training department and work your way up.

Applying directly

You can apply directly to employers or you can set up your own training company.

What are the main responsibilities of a training and development officer?

  • Ensuring employees receive statutory training
  • Liaising with managers and interviewing employees at all levels to identify and create training processes
  • Conducting job evaluation surveys
  • Compiling and presenting training information
  • Delivering and overseeing the training of individuals or groups
  • Implementing and monitoring appraisal schemes
  • Supervising and monitoring progress made via training

How much does a training and development officer make?

Entry position salaries range between £20,000 and £28,000, depending on your location and employer. With experience, training and development officers make between £28,000 and £40,000. With significant experience, or at the development manager level, salaries can range between £40,000 and £60,000.

Useful links

For more information on jobs and what to expect from this career, please visit some of the most widely used sites for careers support.


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