careers

Training and Development Officer

What does a Training and Development Officer do?

The oversight of the learning and professional development of an organisation’s workforce. It’s the identification of training needs and resourcing practical solutions to equip staff with the knowledge, practical skills and motivation to carry out their work activities effectively.

Recommended courses

BA Business Management
MSc Leadership and Human Resource Management

What skills does a Training and Development Officer need?

  • The ability to design courses and knowledge of teaching
  • Interpersonal skills and the ability to work with and motivate people at all levels of an organisation
  • Clear communication skills that allow you to inform others
  • A natural ability to form good relationships with people
  • Excellent verbal communications skills and the ability to present to large groups
  • Problem solving and negotiation skills
  • A flexible approach to work
  • Being approachable
  • Customer service skills
  • The ability to work well with others
  • Flexible and open to a change of plans
  • The ability to offer new ideas and ways of working
  • A collaborative approach to learning, both face-to-face and remotely
  • Good time management skills
  • Patience with those who are learning from you
  • Sensitivity and understanding for others
  • Effective organisational and planning skills, as well as the ability to multitask in order to effectively manage training schedules and meet deadlines
  • An enthusiastic personality and a proactive approach to work
  • A drive for continual learning and development and the commitment to improving your own knowledge and skills
  • The ability to remain calm in stressful situations.

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