Graduation Ticket Information

Tickets for graduating students are free-of-charge, however, you will need to confirm your attendance by booking your gown hire via the booking portal. You will receive a confirmation email once processed.

 

Guest tickets are priced as follows:

Adults: £25pp

Children (2-17 years) £10pp

 

Children under two can sit in the lap of an adult and therefore do not require a ticket. Should you wish to bring an infant carrier into the hall, please note you will need to book a child ticket to ensure a seat is allocated with the rest of your booking as these cannot be placed on the floor. Pushchairs and buggies are not permitted in the hall, however can be left in the cloakroom free-of-charge.

Each Graduand will have the opportunity to purchase a maximum of two guest tickets in the first instance when the booking portal opens.

Additional tickets may become available to purchase at a later date on a first-come, first-served basis. These tickets cannot be reserved and will not be released until the first ticketing window has closed. Students who have confirmed their attendance will receive an email notifying them of additional tickets if available.

E-tickets for Graduands and guests will be sent out during the week running up to the ceremonies. You will need to bring a digital or paper copy of your ticket to graduation, so your unique QR code can be scanned and you can be registered. Please note, as a graduating student, it is very important your Graduand ticket is checked in by the registration team on Level -1 as soon as you arrive. Otherwise, your name will not be called to cross the stage.

If you are unable to attend your official graduation date and would like to postpone your attendance and transfer to another ceremony, please follow the steps outlined below.

Please send an email to [email protected] stating that you would like to transfer and providing your full name, student ID, campus, award and contact details.

Subject to capacity and to the discretion of the Graduation Team, you will be added to the next graduation transfer list.

Please note, transfers will not automatically be actioned and any transfer request needs to be received within three months of the ceremony you were due to attend.

You are able to cancel your Graduand ticket by emailing [email protected] before the ticket booking deadline. Please note, we may not be able to refund you for any guest tickets, your gown hire or photography, but may be able to transfer all purchases to another ceremony date.

Refunds are only available during the ticketing window and no refunds will be actioned after this date. Specific cut-off dates can be found in your graduation emails. To request a refund, please contact Graduation Attire directly via the live chat function, calling on 01234 988880 or emailing [email protected]

Please click here for full terms and conditions.

No, you are not automatically allocated a seat at graduation. As not all students wish to attend a ceremony, you will need to book your free-of-charge Graduand ticket via the booking portal when ordering your gown.

Graduand tickets are limited in number, allocated on a first-come, first-served basis and may be fully booked prior to the closure of ticket sales. If you are unable to secure a Graduand ticket, you will not be able to attend the graduation ceremony.

If you would like to transfer to another ceremony, please follow the steps outlined in 'Unable to attend your ceremony?' above.

The charge for guest ticket helps to pay for the cost of the ceremony, and allows us to keep Graduand tickets free-of-charge.

When booking your tickets, there is a section where you can inform us if either you or your guests have any access requirements. Please provide this information at this stage as we will be unable to accommodate any on-the-day requests.

Information on the venue’s accessibility can be found on our Venue Information page.

Yes, you are able to cancel your guest tickets through the booking portal and receive a refund if cancelled prior to the refund deadline. Any requests made after the deadline cannot be actioned.

You will receive your Graduand and guest tickets via email approx. 1 week prior to your ceremony. You will need to bring a copy of these with you to graduation in order to access the Concert Hall - we recommend a digital copy but you can print your tickets if preferred.

To activate your e-tickets, please check in at the registration desk located on Level -1 on arrival.

Each Graduand will be able to purchase a maximum of two guest tickets in the first instance. Additional guest tickets may become available at a later date. The Graduation Team will communicate any availability via email within two weeks of the initial window closing.

If additional guest tickets are available after the initial ticket window has closed, you will receive an email from the Graduation Team within two weeks of the window closing. These tickets are first-come, first-served and will be sold in the same way via the booking portal.

Please note that we cannot take requests for any guest tickets via email.