Our departments

The University of Law has a number of departments – all of which contribute to the delivery of our strategic objectives and vision.

Simply select the University of Law departments on this page to find out more about what they do.

Operational Support

Each centre operates its own programme and site support teams, aimed at providing a high quality service to both internal and external customers. These teams perform a wide variety of roles, including providing the main point of customer contact for students, administering all students through their time at the University, organising and running the assessments, examinations and results service, providing classroom and IT set up and support, and managing buildings and facilities.

Employability Service 

The University has the largest and best-resourced employability service in legal education, bringing together an expert careers service with our award winning pro bono team, all dedicated to helping students secure the career they want. 

Each University centre offers comprehensive careers advice and guidance, and our careers consultants often draw on previous backgrounds in legal practice or work in graduate and legal recruitment.

The University's pro bono department gives students a chance to prepare for their legal career by getting hands-on legal experience. Our legal advice clinics, where students provide free legal advice to members of the local community, are one of the most popular schemes. Other examples of pro bono include Streetlaw, shadowing and work with other volunteer organisations. Our pro bono co-ordinators, who are all qualified lawyers, supervise the work of students and manage the pro bono activities in each of the University’s centres.

Finance

The Finance department provides a broad range of services to the University and its staff. Business advice includes the preparation and review of costings for new products, financial analysis, purchasing projects, monthly results, quarterly forecasts and an annual budget. Financial data is also provided for decision-making purposes. 

Services provided for staff include the operation of employee and temporary staff payrolls, administration of the University pension schemes and reimbursement of expenses. The department also maintains the Financial Regulations with which all staff must comply. 

The Finance department is responsible for all areas of statutory financial reporting. It also ensures that customer invoices are issued and supplier invoices paid, and that income is collected and financial assets protected.

Production

The Production Department brings together the University’s asset creation, asset management and distribution services.   The department consists of 5 key functional groups namely, Virtual Learning Environment (VLE), Print, Media (including LNTV), Planning & Compliance and Assessment.

  • The VLE Group manage and run the University’s VLE system which is known as “ELITE”.   The group consists of trained librarians whose responsibility is to build and maintain the University’s considerable programme portfolio to a high standard.  This includes providing students with access to the media and paper resources that they require on ELITE to successfully complete their course.  It further involves liaising with IT to ensure that the VLE system is upgraded and integrated with 3rd party software ensuring an excellent student experience. 
  • The Print Group prints and distributes to our 8 UK Centres all student course materials (including Assessments & Text Books)
  • The Multimedia Group (including LNTV) is responsible for delivering the multimedia requirements of the University’s programmes and advising on developments in e-learning and technological developments in multimedia production. The unit is comprised of multimedia professionals who specialise in the production and development of multimedia products, such as streaming media, interactive and e-learning.  LNTV alone produces 76 programmes (both online and on DVD) a year for the external legal market.
  • The Planning & Compliance Group schedule the update or design of every course asset (including Assessment) and ensure that procedures are in place and are followed to allow for the most efficient placement of materials onto the VLE ready for print.   They also are responsible for the University’s Copyright compliance.
  • The Assessment Group ensures that over 700 assessments are updated/created each year, ensuring each one is scrutinised both internally by our staff and externally by independent examiners.  The group also handles all assessment review documentation and final proof reading.

IT

The University’s IT department consists of six teams – Infrastructure, Operations, Software Development, Business Systems, User Experience and the Service Desk.  All are based in Guildford and liaise closely with the Desktop Support teams in the centres. The department manages and supports over 2,500 PCs, laptops and servers, telephony and video conferencing services, and all application support for third party and bespoke software for approximately 800 staff and more than 5,000 students.

​Library Services

Library Services comprises a small, professionally-qualified central team and qualified Librarians at each centre. The central team are responsible University-wide for facilitating access to legal information resources (book purchasing, indexing and loan systems, online and eResources), formulation of strategy and policies and the standardisation and consistency of library services. 

Besides managing information, Library Services staff devise and deliver legal research training, co-author student manuals relating to legal research skills and provide current awareness services to academic staff and students.

We work within Operations to provide our students across all programmes with world-class legal and business information resources. 

Marketing and Business Development 

Collectively they are responsible for delivering the University’s marketing strategy and helping the business deliver its targets for student numbers and course delegates. This is achieved by providing insight into our customers and our markets, developing marketing strategy based on this insight and then delivering responsive marketing communications.  

The department is split into several key teams as follows:

  • Business Development Team - includes International and Domestic Student Recruitment and has team members based up and down the country looking after clients. They are also responsible for co-ordinating student recruitment events and designing open days
     
  • Customer Insight Team – delivers student and customer research to improve our programmes, market analysis to support business development and planning and data management services to get more value from our data

  • Marketing Communications Team – responsible for ensuring that consistent messages are communicated to all of our customers and prospective customers.  They deliver the University’s advertising campaigns (most of which are now online), the University’s e-mail marketing activity and are responsible for maintaining the main University website. They are also responsible for managing and developing the University of Law brand

  • Client Contact Centre – the hub for all customer and prospective customer sales and service transactions with the University. The team has a strong commitment to delivering a first class service to all of our customers. Managing the admissions process for our undergraduate and postgraduate courses, the CCC also deals with the administration associated with Professional Development course bookings. It is also responsible for the University’s outbound telesales activity.

Human Resources/Learning & Development Team

The HR/L&D team is led by the Director of HR, supported by a team of campus-based, experienced HRBPs. We also have a dedicated Senior Reward HRBP, an HR Information Systems & Admin Manager and a central HR administration provision. We are based across the UK and provide a dedicated, employee-led service, whilst supporting specific projects that encompass the strategic aims and objectives of the Executive Board.

Together, we are responsible for the development and delivery of the University's Human Resource Strategy, which includes (but is not limited to) some of the following activities and services:-

  • Recruitment/Talent acquisition
  • Pay & Reward/Benefits
  • Learning & Development
  • Apprenticeships
  • Performance Development Review cycle
  • Policy production and guidance
  • HR systems (iTrent People Manager; Employee Self-Service (ESS); SABA Staff Directory)
  • Employee Engagement
  • Employee Welfare
Professional Development Division

The University’s Professional Development Division is the leading provider of post-qualification legal training solutions for qualified lawyers and trainees. Through face-to-face courses, distance learning and multimedia online training, it delivers high quality training, allowing clients to meet required mandatory and additional training needs to gain knowledge and skills to further their legal career and professional development. In the last five years alone, the division has trained over 50,000 lawyers from within the UK and overseas – from the top 100 law firms through to high street practitioners.