• Legal advice for
    the public

    Find out about the free
    legal advice we offer

  • As part of our training programme for the lawyers of the future, The University of Law pro bono programme provides free legal advice to members of the public.

    All our advisers are postgraduate students who are training to become solicitors or barristers. They are supervised by experienced lawyers.

    For information on services in your area, please select the relevant tab on this page:

    • The Birmingham centre offers three different services providing FREE information/advice/assistance to members of the public.

      1. Legal Advice Centre

      Do you have a non-urgent legal problem on which you would like written advice?

      If so, our students may be able to help.

      From September to May our students offer FREE initial legal advice. All advice is given in writing usually following interview, under the strict supervision of qualified staff. Interviews are by prior appointment only.

      For further information please telephone: 01483 216050 or e-mail: probono-birmingham@law.ac.uk 

      Are you having difficulty in seeing your children or grandchildren due to a family relationship breakdown?

      Do you need advice following a marital or relationship breakdown?

      If you are West Midlands based, call 01483 216050 or e-mail:probono-birmingham@law.ac.uk in confidence.

      Have you been involved in an accident that is not your fault, or had medical treatment or care you are not happy with?

      Call 01483 216050 or e-mail probono-birmingham@law.ac.uk 

      2. Birmingham Employment Rights Advice Line – BERAL

      Are you an employee?

      Do you have an employment law query?

      If so, BERAL may be able to help you.

      BERAL offers FREE preliminary advice on employment law issues to employees. All advice is given by telephone during weekly clinics on Wednesday evenings between 6pm and 8pm throughout the year. Advice is given by fully qualified specialist employment law solicitors, who work on a voluntary basis.

      To contact BERAL please telephone 01483 216055.

      3. Birmingham Employment Advice Clinic

      Do you have an employment problem on which you would like initial face-to-face advice and assistance?

      If so, the Birmingham Employment Advice Clinic may be able to help you.

      The clinic is an outreach service of the University’s Legal Advice Centre. You can have a FREE individual interview with a specialist employment lawyer who will advise you, with follow-up in writing. The fortnightly clinic is held on Thursday evenings between 5.30pm and 7.30pm.

      To book an appointment please telephone 01483 216050 or e-mail probono-birmingham@law.ac.uk

    • Our Bristol centre offers the following service providing FREE information/advice/assistance to members of the public.

      Family Law E-mail Advice Line (FEAL)

      If you are a member of public in search of advice regarding separation, divorce and finances, and issues concerning children, you may wish to contact our Family Law E-mail Advice Line (FEAL) at freelegaladvicebristol@law.ac.uk 

      Please note that we are only able to give advice on a one-off basis, as we do not have the facility to take on the day-to-day management of your case. Please also note that we currently only offer advice on issues relating to Family Law including separation, divorce & finances and issues concerning children.  If you have a different type of legal problem but cannot afford a solicitor, we are able to offer the following links to services which may be of use to you:

      Bristol & Avon Law Centre 
      St Paul’s Advice Centre 
      Bristol Citizens Advice Bureau

    • The Chester centre offers four services providing FREE information / advice / assistance to members of the public.

      1. Legal advice centre

      Do you have a non-urgent legal problem on which you would like written advice?

      If so, our students may be able to help.

      From October to May our students offer FREE initial legal advice. All advice is given in writing after interview and under the strict supervision of qualified staff. Interviews are by prior appointment only.

      For further information please telephone: 01483 216848 or e-mail: chadvice.centre@law.ac.uk

      2. Family E-mail Advice Line (FEAL)

      Are you looking for advice in matters of family law?

      Our Family E-mail Advice Line (FEAL) is a FREE service offering independent, written legal advice on all family issues. The scheme is operated by postgraduate students at our Chester centre. All advice is given in writing and is closely supervised by a practising solicitor, University tutor or our external supervising solicitors if appropriate. As a client, you can be assured that the service you receive will be professional and to a standard similar to that offered by high street solicitors. 

      For further information please e-mail: feal-chester@law.ac.uk

      3. Chester Employment Rights Advice Line – CHERAL

      Are you an employee?

      Do you have an employment law query?

      If so, CHERAL may be able to help you.

      CHERAL offers FREE preliminary advice on employment law issues to employees. All advice is given by telephone at weekly clinics on Monday evenings during term time. Advice is given by fully qualified specialist employment law solicitors, who work on a voluntary basis.

      To contact CHERAL please telephone 01483 216044.

      4. Contact 4 Kids

      Are you having difficulty in seeing your children or grandchildren due to a family relationship breakdown?

      Telephone 01483 216066 and leave a message. A student will then telephone you back and interview you over the phone gathering all relevant facts. A letter of advice is then sent to you – detailing your position and your next steps.

      More info on Contact 4 Kids

    • The University of Law Guildford Centre offers three different services providing FREE advice/assistance to members of the public.

      1. Legal Advice Centre

      Do you have a non-urgent legal problem on which you would like written advice?

      If so, our students may be able to help.

      From September to May our students offer FREE preliminary legal advice on a range of issues. All advice is given in writing after interview and under the strict supervision of qualified staff. Interviews are by prior appointment only.

      For further information please telephone 01483 216865 or e-mail probono-guildford@law.ac.uk

      2. Guildford Employment Rights Advice Line Direct – GERALD

      Are you an employee?

      Do you have an employment law query?

      If so, GERALD may be able to help you.

      GERALD offers FREE preliminary advice on employment law issues to employees. All advice is given by telephone at weekly clinics held on Wednesday evenings throughout the year. Advice is given by fully qualified specialist employment law solicitors, who work on a voluntary basis.

      To contact GERALD please telephone 01483 216141.

      3. Brighton Leasehold Advice Clinic – BLAC

      Are you a landlord or tenant under a long lease in the Brighton area?

      Are you having problems such as excessive service charge demands or managing agents who don’t do their job?

      If so, our students may be able to help.

      BLAC holds monthly clinics in Brighton where advice is given by volunteer specialist property lawyers. Advice is by appointment only and subject to your providing copies of all relevant paperwork in advance

      For further information please telephone 01483 216865.

    • The University of Law centres in London offer a variety of services providing FREE legal advice/assistance to members of the public.

      1. Basic housing, welfare benefits and employment legal advice

      Do you have a non-urgent legal problem on which you would like written advice?

      Throughout the year, our students offer FREE preliminary legal advice. All advice is given in writing after an interview and under the strict supervision of a solicitor. Interviews are by prior appointment only, after an initial telephone assessment of your case.

      Our students may be able to help tenants with housing, such as preparing for Leasehold Valuation Tribunals, return of deposits, entitlement to welfare benefits and preparing for a welfare benefits appeal and a range of employment matters.

      This service is based at our London Bloomsbury centre. For further information, please call 01483 216528 or e-mail ssadvice.centre@law.ac.uk

      2. Employment and family telephone advice

      If you have an employment or family enquiry that can be answered over the telephone, then after our initial assessment we will refer you to our evening service to be advised by a volunteer employment or family lawyer, assisted by our students, in a FREE telephone call. Please call 01483 216528 or e-mail ssadvice.centre@law.ac.uk

      3. Consumer and business legal advice

      Do you have a non-urgent legal problem on which you would like written advice?

      If so, our students may be able to help. From September to May our students offer FREE preliminary legal advice on consumer issues and setting up your own business

      Our advice is given in writing after an interview and under the strict supervision of a solicitor. Face to face or telephone interviews are by prior appointment only, after an initial telephone assessment of your case

      This service is based at our London Moorgate centre. For further information, please call 01483 216140 or e-mail mlac@law.ac.uk

    • The Manchester centre offers two services providing FREE information /advice/assistance to members of the public.

      1. Manchester Employment Rights Advice Line – MERAL

      Are you an employee?

      Do you have an employment law query?

      If so, MERAL may be able to help you.

      MERAL offers FREE preliminary advice on employment law issues to employees. All advice is given by telephone at weekly clinics on Wednesday evenings during term time. Advice is given by fully qualified specialist employment law solicitors, who work on a voluntary basis.

      To contact MERAL please telephone 01483 216755.

      2. Personal Injury Advice Line (PIAL)

      Do you have a personal injury law query?

      PIAL offers FREE preliminary advice on personal injury law issues. All advice is given by telephone at weekly clinics on Thursday evenings during term time. Advice is given by fully qualified specialist personal injury law solicitors, who work on a voluntary basis.

      To contact PIAL please telephone 01483 216617.

    • The University of Law centre in Leeds offers legal advice services providing FREE advice/assistance to members of the public.

      Legal Advice Centre

      Do you have a non-urgent legal problem on which you would like written advice?

      If so, our students may be able to help

      From September to May our students offer FREE preliminary legal advice on a range of issues. Our advice is given in writing under the strict supervision of qualified staff. We may ask you to attend the Centre for an interview and will arrange an appointment with you. Some queries can be dealt with by e-mail without the need for a face to face appointment. We also have outreach clinics in York and Doncaster.

      For further information please telephone 01483 216414 or e-mail YKadvice@law.ac.uk

      Please note that due to the number of contacts we have recently had we cannot take any new clients at the moment.

    • We have collated a list of websites that provide information about legal issues, including pro bono organisations and sources of advice and information.

      The University of Law takes no responsibility for the content of external websites.

      Legal information and advice

      AdviceNow 
      Advisory Conciliation and Arbitration Service  
      CAB Advice Guide
      Citizens Advice Bureau 
      Commission for Racial Equality 
      CompactLaw - free legal information 
      Connexions Advice - for 13-19 year olds 
      Disability Rights Commission  
      Equal Opportunities Commission 
      Legal Services Commission 

      Government departments and useful information

      Child Support Agency  
      Court Service for England and Wales
      Criminal Justice System Online
      Criminal Injuries Compensation Authority 
      Employment Tribunals 
      Health and Safety Executive 
      Inland Revenue 
      Department for Work and Pensions 
      Department for Constitutional Affairs 
      Trading Standards  
      UK Government 
      Women and Equality Unit 

      Professional bodies and ombudsmen

      The Law Society  
      Local Government Ombudsman 
      The Law Centres Federation  
      Legal Services Ombudsman 
      Pensions Ombudsman 
      Financial Services Authority