Student Terms and Conditions Hong Kong

Effective from 21 September 2022.

Please note that these terms and conditions (these "Terms") apply only to the undergraduate and postgraduate courses, programmes and modules designed and delivered by The University of Law Limited (UK company registration no. 07933838 ( the “University") in or, (for online delivery) into Hong Kong (each referred to in these Terms as a "Course" and together, the "Courses").

By reserving a place on one of the Courses you enter into a legally binding contract with the University which can only be varied by agreement in writing. You accept and agree to be bound by these Terms which include the fee schedule relating to your Course (the "Fee Schedule") and any Instalment Options Schedule (if relevant, see also paragraph 3.5).

Your acceptance has immediate cost implications and creates financial commitments. Your attention is drawn in particular to paragraphs 2, 3, 4 and 5.

Fees and Instalment Schedules ➔

Terms and conditions

1. When this contract starts

1.1. As soon as you accept your offer of a place on a Course at the University, your contract with the University will start (and any applicable Cooling Off Period as described in paragraph 4 of these Terms will also start).

2. Non-financial obligations

2.1. By reserving a place on your Course you accept and agree to be bound by and comply with:

2.1.1. all University policies that we publish (and update) on our website at https://www.law.ac.uk/policies/ from time to time including policies concerning: Accessibility, Cookies and Privacy, Data Protection (including the Data Protection Declaration), Data Retention, Disability Support, Diversity, Intermission, Modern Slavery, Safeguarding, Student Behaviour (including the Student Code of Behaviour), Student Charter, Student Discipline (including the Student Discipline Regulations), Terms and Conditions of Website Use, Right to Study and Website Disclaimer;

2.1.2. all rules and regulations relating to your Course contained in the student handbook including (without limitation) attendance and disciplinary rules, IT, exam rules, assessment regulations and appeals;

2.1.3. all eligibility requirements of the relevant regulatory or validating body for your Course as detailed in your offer documentation, including (in each case without limitation and where applicable), obtaining membership, and compliance with any "character and suitability" criteria;

2.1.4. the University's own academic, English language and other eligibility requirements for your Course; and

2.1.5. any disability support agreements applicable to your Course.

3. Course fees

3.1. Course fees include: tuition, interactive learning resources, and first attempt examination or assessment fees sat at any University of Law managed campus in Hong Kong but, for the avoidance of doubt may exclude those campuses managed by other universities at which your Course may be offered.

3.2. Course fees exclude: reassessments, and any administration fee for arranging any examinations or assessments which you sit overseas, each of which will be charged for separately.

3.3. Our administration fee is payable for any first attempt examinations or assessments and reassessments sat overseas. However, please note that external institutions may also charge further fees for hosting any University assessments or reassessments and this is not covered by our administration fee. We review our administration fee on an annual basis, taking into account inflation rates and other costs. The current administration fee is published on the University’s website.

3.4. Current fees for your Course are detailed in your offer and can be seen in your Fee Schedule. We review our fees on an annual basis, taking into account inflation rates and other costs.

3.5. Your Fee Schedule and the University’s undergraduate and postgraduate instalment options schedules (each an "Instalment Options Schedule") will be periodically updated once the fees for the forthcoming academic year are finalised and made available on the University’s website.

3.6. If you are exempted from any part of your Course, your Course fees will be detailed in separate documentation and correspondence along with details of payment and cancellation, all of which form part of these Terms.

3.7. If, for any reason, a deposit is required for your Course (as defined in your Fee Schedule, the "Deposit"), this will be clearly indicated on your Fee Schedule and also confirmed to you on receipt of your offer letter.

3.8. Tuition fees are likely to increase for every new academic year and for new intakes of each Course. Please be aware that you may be charged different fees for subsequent years of your Course.

3.9. Course fees must be paid in accordance with the Fee Schedule or as detailed separately above. We will acknowledge your payments within 30 days upon receipt of the same by issuing a receipt to you in accordance with applicable laws.

3.10. Late payment may lead to cancellation of your Course place by the University.

3.11. If you have financial sponsorship and, for any reason, you are required to pay a Deposit, you should pay such Deposit yourself and then claim the amount from your sponsor.

3.12. Please note that even if someone other than you makes any payment, or agrees to make any payment on your behalf, you remain liable for full payment until the University has received cleared funds. Any rights the University may have against the payer are not affected.

3.13. If you have been awarded a University of Law scholarship, bursary, award or promotional discount (each an "Award"), you will receive your Award according to the specific terms and conditions applicable to that Award.

3.14. In the event that you need to take a reassessment for any part of your Course you must pay the prescribed fee on registration for the reassessment.

3.15. If you do not pay your Course fees or reassessment fees in accordance with these Terms, the University reserves the right to withdraw any offer, cancel your accepted place on your Course, exclude you from any relevant assessment or reassessment, leave your assessment or reassessment unmarked, or withhold assessment or reassessment results and materials for your Course.

4. Your right to cancel

Your right to cancel your place after accepting an offer.

4.1. Your contract with the University begins when you accept an offer to study with us as we have detailed in paragraph 1.1.

4.2. You have a right to cancel this contract with the University within 14 calendar days of the date you accept your offer to study with the University. This is known as a ‘Cooling Off Period’.

4.3. You do not need to give us any reasons for cancelling your contract.

4.4. Please note that you may have other rights to withdraw from your Course or your contract with the University outside of the Cooling Off Period. These rights and details on how you can exercise them are set out in paragraph 5 of these Terms.

Refunds during the Cooling Off Period

If your Course has not yet started:

4.5. If you tell us you want to cancel within the Cooling Off Period and your Course has not yet started, we will refund to you in full any Deposit and any part of the Relevant Course Fee that you have already paid.

4.6. For the purpose of paragraph 4, the Relevant Course Fees means the ‘Annual Tuition Fee’ or the ‘Course Tuition Fee’ or whichever term is used and defined in the Fee Schedule for your Course.

4.7. You will not be responsible for paying any further sums to us.

If your Course has already started:

4.8. If you tell us you want to cancel within the Cooling Off Period and your Course has already started, we will refund to you any Deposit you have paid and any part of the Relevant Course Fee that you have already paid. However, we will be entitled to deduct from that refund the cost of any materials already provided to you and if you have attended any part of your Course, a proportionate amount of your Relevant Course Fee to reflect your attendance on that Course up until the time that you tell us that you wish to cancel.

4.9. Except as we have explained above, you will not be responsible for paying any further sums to us.

How we will refund you if you cancel within the Cooling Off Period

4.10. Where we need to refund any payments you have already made to us, we will do that using the same means of payment as you used to pay us.

How to exercise your right to cancel within the Cooling Off Period

4.11. To exercise your right to cancel your place within the Cooling Off Period you need to make a clear statement to us that you wish to cancel. You can let us know that you wish to cancel during the Cooling Off Period by:

4.11.1. cancelling through your Applicant Portal which can be accessed here. This is the quickest and easiest way to cancel; or

4.11.2. sending a clear statement by email to [email protected].

4.12. If you need help making your statement clear, you may also fill out the University's model cancellation form here but it is not obligatory to do so. If you wish to use this form, you may return it to us by email at [email protected].

4.13. The date on which we receive your request to cancel your contract with us will be date of cancellation of your contract.

5. Cancellation, liability and refunds

5.1. Cancellation of this contract occurs when you cancel your Course place, or if the University cancels this contract for one of the reasons listed in paragraph 5.13 below ("Cancellation"). This paragraph 5 covers the refunds that are available to you on cancellation of your Course in the circumstances specified below.

The following paragraphs 5.2 to 5.12 set out the terms that apply where you wish to cancel your contract with us.

Refunds where you wish to cancel

5.2. The extent of your fee liability will vary depending on the Cancellation date. Please see your Fee Schedule for full details of your fee liability on Cancellation. The relevant fee liability dates for your Course are set out in your Fee Schedule.

5.3. If you cancel your place on any date that is before the end of the Cooling Off Period, paragraph 4 sets out your rights to a refund.

5.4. If you cancel your place on any date that is on or before the No Fee Liability date for your Course but after the Cooling Off Period has ended, any Deposit you have paid (should you have been required to pay one for any reason) will be non-refundable but you will not be liable to pay your Annual Tuition Fee.

5.5. If you cancel your place, on any date that is on or after the First Term Fee Liability date but before the Second Term Fee Liability date for your Course, you will be liable to pay (on the date set out in your Fee Schedule) one third of your Annual Tuition Fee, your full Deposit (if you are required to pay a Deposit for your Course and this has not already been paid).

5.6. If you cancel your place, on any date that is on or after the Second Term Fee Liability date but before the Third Term Fee Liability date for your Course, you will be liable to pay (on the date set out in your Fee Schedule) two thirds of your Annual Tuition Fee, your full Deposit (if you are required to pay a Deposit for your Course and this has not already been paid).

5.7. If you cancel your place, on any date that is on or after the Third Term Fee Liability date, you will be liable to pay (on the date set out in your Fee Schedule) the entire balance of your Annual Tuition Fee, your Deposit (if you are required to pay a Deposit for your Course and this has not already been paid).

How to cancel outside of the Cooling Off Period

5.8. If you wish to cancel your contract with us outside of the Cooling Off Period you should do so electronically using the following methods:

5.8.1. up to the end of Course Week 2 either through:

5.8.1.1. your Applicant Portal which can be accessed here. This is the quickest and easiest way to let us know that you wish to cancel; or

5.8.1.2. if for any reason you are unable to cancel through your Applicant Portal, by email to [email protected].

5.8.2. from the start of Course Week 3: by email to [email protected].

5.9. You cannot cancel by post, telephone or otherwise.

5.10. If you tell us you wish to cancel through the Applicant Portal or by email, we will communicate to you an acknowledgement of receipt of such a cancellation by email without delay. We recommend you keep a copy of your acknowledgement.

5.11. Please be aware that the Admissions team acknowledges receipt of all e-mails within 24 hours of receipt. If you send an e-mail and do not receive an acknowledgement within this timeframe, please either re-send your e-mail or contact us on 0800 289 997 (UK), +44 (0)1483 216 000 (International) or +85258030711 (Hong Kong).

5.12. The date that your Cancellation takes effect, will be the date on which we receive your notice that you wish to cancel through your Applicant Portal or by email.

Cancellation by the University

5.13. The University reserves the right to refuse or withdraw an offer or cancel your accepted place on your Course for any of the following reasons:

5.13.1. if you have not paid your Deposit (should you have been required to pay one for any reason) or any other sums you owe to us by the dates set out in your Fee Schedule and the Instalment Options Schedule (where applicable).

5.13.2. if you have any outstanding debt owed to the University in respect of any other University Courses.

5.13.3. if you are paying by direct debit and the direct debit payment is cancelled or fails.

5.13.4. if you have not met the eligibility criteria for your Course and/or if you have failed to comply with the conditions attached to your Course offer.

5.13.5. if you fail to supply upon registration a valid passport or other acceptable form of ID.

5.13.6. if you fail to take up your place at the start of your Course.

5.13.7. if you fail to attend in accordance with University requirements.

5.13.8. if you are found to have committed gross misconduct or found guilty of a serious criminal offence.

5.13.9 if you have, in our reasonable opinion, provided us with information which is inaccurate, incomplete and/or misleading.

5.13.10. if there are not enough students confirmed on your Course.

5.13.11. if the running or continuation of your Course becomes unviable or practically impossible for the University.

5.13.12. if the registration of your Course is cancelled by the Registrar of Non-local Higher and Professional Education Courses.

5.14. If the University is unable to run your Course or cancels your place for the reasons listed in sub-paragraphs 5.13.10, 5.13.11 or 5.13.12 above, or if there is a premature cessation of the Course, it will refund in full all the fees of your cancelled Course that you have already paid including your Deposit (should you have been required to pay one for any reason) within one month in accordance with the applicable laws. The University cannot be held responsible for any remedy, damages or compensation beyond this.

6. Deferral

6.1. A request to defer is an application to cancel your reserved Course place and reserve a new place on a later Course on these same Terms, returning at the start of the Course ("Deferral").

6.2. Deferral may not be available on all Courses and there is no automatic right to defer.

6.3. You may only submit a request to defer up until the end of Course Week 2. Any requests to defer received after the end of Course Week 2 will not be accepted by the University.

6.4. You should make any request for a Deferral electronically using the following methods:

6.4.1. through your Applicant Portal which can be accessed here. This is the quickest and easiest way to let us know that you wish to defer; or

6.4.2. if for any reason you are unable to request a Deferral through your Applicant Portal, by email to [email protected].

6.5. You cannot request a Deferral by post, telephone or otherwise.

6.6. If you request to defer, we will acknowledge your request by email without delay. We recommend you keep a copy of your acknowledgement.

6.7. Please be aware that the Admissions team acknowledges receipt of all e-mails within 24 hours of receipt. If you send an e-mail and do not receive an acknowledgement within this timeframe, please either re-send your e-mail or contact us on 0800 289 997 (UK) or +44 (0)1483 216 000 (International) or +852 5803 0711 (Hong Kong).

6.8. Deferral will generally be permitted by the University (entirely at its discretion) once only.

6.9. Payments of your Deposit (should you have been required to pay one for any reason) and your Course fees must be up to date at the time of your request.

6.10. Upon Deferral your Deposit (should you have been required to pay one for any reason) will be retained and carried over.

6.11. Where you request to defer after the No Fee Liability date for your Course but on or before the First Term Fee Liability date for your Course (as each is set out in your Fee Schedule) you must pay one third of your Annual Tuition Fee and your Deposit (if this is not already paid and you have been required to pay one for any reason).

6.12. Course fees on the later Course may increase in accordance with paragraph 3.4.

6.13. The University will confirm via e-mail whether or not your request to defer has been approved and your fee liability.

7. Intermission

7.1. A request to intermit is an application to cancel your reserved Course place and reserve a new place on a later Course on these same Terms, returning at an appropriate point in the later Course as notified to you by the University ("Intermission").

7.2. Intermission may not be available on all Courses and there is no automatic right to intermit.

7.3. You may only request to intermit your reserved place after the end of Course Week 2.

7.4. Intermission will generally be permitted by the University (entirely at its discretion) once only and for a maximum of one year only, in accordance with the Intermitting policy.

7.5. Any Intermission request must be made via e-mail to [email protected].

7.6. Payments of your Course fee instalments must be up to date at the time of your request (including payment of your Deposit should you have been required to pay one for any reason). Any Course fees paid at the date of your request are not refundable.

7.7. Course fees on the later Course may increase.

7.8. The University will confirm via e-mail whether or not your Intermission has been approved and your fee liability.

8. Transfer

8.1. A request to transfer is an application to transfer to another Course mode of study and/or University Campus ("Transfer"). Please note that if you Transfer you will not be able to do so on these same terms and you will need to agree to our Non-Hong Student Terms and Conditions available here prior to your Transfer.

8.2. Transfer is not available on all Courses and there is no automatic right to Transfer.

8.3. Please note that a Transfer will only be approved if it is permissible under all applicable laws.

8.4. You may request to Transfer before or after the commencement of your Course.

8.5. If you wish to request a Transfer you should do so electronically using the following methods:

8.5.1. up to the end of Course Week 2 either through:

8.5.1.1 your Applicant Portal which can be accessed here. This is the quickest and easiest way to let us know that you wish to Transfer; or

8.5.1.2 if for any reason you are unable to request a Transfer through your Applicant Portal by email to [email protected].

8.5.2. from the start of Course Week 3: by email to [email protected].

8.6. You cannot request a Transfer by post, telephone or otherwise.

8.7. If you request to Transfer, we will acknowledge your request by email without delay. We recommend you keep a copy of your acknowledgement.

8.8. Please be aware that the Admissions team acknowledges receipt of all e-mails within 24 hours of receipt. If you send an e-mail and do not receive an acknowledgement within this timeframe, please either re-send your e-mail or contact us on 0800 289 997 (UK), +44 (0)1483 216 000 (International) or +85258030711 (Hong Kong).

8.9. Payments of your Course fee instalments must be up to date in accordance with your Fee Schedule at the time of your request to Transfer. If you have been required to pay a Deposit for any reason, this will be retained and carried over. Any fees due at the date of your request are not refundable.

8.10. Please be aware that Course fees on the other Courses, for different modes of study may vary. We will tell you how your Course fee will change as a result of the Transfer. Where relevant:

8.10.1. you will be expected to pay any increase in your Course fee as a result of your Transfer from the date your Transfer takes effect; or

8.10.2. where your Course fees are less as a result of your Transfer, your Course fees will be adjusted down to reflect the lower Course fee from the date your Transfer takes effect.

8.11. All Transfer requests will be considered by the University on a case by case basis. The University will confirm via e-mail whether or not your request to Transfer has been approved and your fee liability.

9. International students

Student Visa Sponsorship

9.1 If you are not a citizen of Hong Kong and you do not hold immigration permission that allows you to study in Hong Kong, it is your responsibility to obtain from the Hong Kong Immigration Department an appropriate student visa ("Student Visa"). Please refer to the Immigration Department website at https://www.immd.gov.hk/eng/services/visas/study.html for more information on how to obtain the Student Visa.

9.2 If you are unsure about whether you need a Student Visa or would like any further guidance in respect of your Student Visa application please contact [email protected] or telephone +(852) 3959 8667.

9.3. If you require a Student Visa to study at the Hong Kong campus, the University will:

9.3.1. provide in a timely and comprehensible manner such guidance as you may require in order for you to apply for the Student Visa; and

9.3.2. respond fully and speedily to any request for information or documentation which we are asked to supply in connection with an application for the Student Visa.

9.4. If you are a student who has to obtain a Student Visa, you will:

9.4.1. supply us with all the documents requested, either original or certified copies (as stipulated by us);

9.4.2. ensure that your application for the Student Visa is accurate and supported by any documentation required by the Hong Kong Immigration Department;

9.4.3. provide us with all of the information we reasonably require and comply with any conditions attached to the Student Visa; and

9.4.4. notify the University immediately and via [email protected] of any change in your circumstances which could put into doubt your ability to comply with the conditions attached to the Student Visa.

10. English language requirements

10.1. If, you have met our English language requirements, but your contact with the University prior to or during your Course leads us to reasonably believe that your English language ability would be likely to seriously jeopardise your success on your Course, we may ask you to demonstrate your English language ability by undertaking an IELTS or other English language test recognised by the University as set out in our English Language Policy (available at https://www.law.ac.uk/policies/) at the University’s expense. If you do not meet the minimum English language requirements for your Course as specified on our website, the University will be entitled to withdraw you from your Course. In such circumstances, the University will have no liability to you but will refund to you any Course fees you have already paid minus your Deposit (should you have been required to pay one for any reason).

10.2. If you have any concerns about this you must contact [email protected] as soon as possible.

11. General

11.1. The University will do all it reasonably can to deliver your Course in accordance with the Course description given on the University's website as at the Course start date. However, the University may need to make variations to your Course which it considers to be necessary including:

11.1.1. to reflect changes to the theory in an area of research or practices around the subject or its delivery;

11.1.2. as a result of a commissioning or accrediting body requiring certain content to be added to or changed within your Course;

11.1.3. if your educational experience would be or would be likely to be impaired if changes were not made to your Course.

11.2. Changes made by the University may include changes to the content and structure of your Course as well as the location, dates, times and method of its delivery. Nevertheless, prior to making any change to your Course which the University reasonably believes would result in you receiving a substantially different Course or service from us to what you agreed to when accepting your place on a Course (a "substantial change"), the University will notify you in writing.

11.3. If any change we propose would amount to a substantial change, you will be given the opportunity to:

11.3.1. transfer to a different Course (save for those Courses where Transfer is not permitted under paragraph 8 of these Terms); or

11.3.2. cancel your place on your Course without incurring any penalties. If you wish to do this, you must give the University written notice within 14 days of being notified by the University of a substantial change to your Course. Where you have told us you wish to cancel your place on your Course, the University will refund to you in full any instalments of your Course fees already paid, including any Deposit (should you have been required to pay one for any reason). The University will not provide you with any other compensation.

11.4. These Terms are governed by English law and where necessary you can bring legal proceedings against us in the English courts.

11.5. The University may transfer its rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract. If you are unhappy with the transfer you may contact us to end the contract within two weeks of the University telling you about it and we will refund you any payments you have made in advance for services not provided.

11.6. Even if the University delays in enforcing these Terms, the University can still enforce them later. If the University does not insist immediately that you do anything you are required to do under these Terms, or if the University delays in taking steps against you if you break these Terms, it will not mean that you do not have to do those things or prevent the University from taking steps against you at a later date.

11.7. Nobody else has any rights under this contract. This contract is between you and the University. No other person shall have any rights to enforce any of its terms.

11.8. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

11.9. Your contract with the University is made up of these Terms, your Fee Schedule, the Instalment Options Schedule (where applicable) and any other documents which we have expressly told you about either in these Terms or in the Fee Schedule.

11.10. Reference in these terms and conditions (or in our policies at paragraph 2.1.1) to any:

11.10.1. statute, regulation or other legislation, including subordinate legislation;

11.10.2. government agencies, departments or regulatory bodies;

11.10.3. requirements imposed by Government agencies or departments or regulatory bodies shall include any replacement, amendment, re-enactment or extension of such legislation, department, agency or requirement as made from time to time.

If you accepted your place on your Course prior to 21 September 2022, the above Terms and Conditions will not apply to you. If you have not previously been sent your applicable terms and conditions you can obtain a copy by e-mailing [email protected].

APPENDIX I – Fee Schedules

2022/2023